Factory

Privacy

British Sugar plc Online Privacy Statement




Contents

▶ Who are we?

▶ Purpose of this notice

▶ What personal data do we collect?

▶ Site traffic data and information about your computer

▶ Information you send us

▶ Recruitment

▶ Direct marketing

▶ Our use of CCTV

▶ Your Rights

▶ Contacting us and your rights of complaint

Who are we?

This website www.britishsugar.com (the “Website”) is owned and operated by British Sugar plc part of the Associated British Foods group of companies (registered in England and Wales under company number 315158) (called in this notice “we”, “our” or “us”). This policy also fully applies to our recruitment website (both careers.britishsugar.com and apply.britishsugar.com)

Purpose of this notice

This privacy notice tells you about the information we collect about you when you visit our Website or otherwise provide us with information.

It also tells you how you can exercise Your Rights  (including the right to object to some of the data handling we carry out). More information about your rights and how you can exercise them is set out in the “Your Rights” section below.

What personal data do we collect?

Site traffic data and information about your computer

How do we use this data?

When you browse our Website, we use cookies to collect:

Data we collect using non-essential cookies is based on the basis of your consent. Any other information that we collect about the use of our website is used on the basis that this is necessary for the prupose of our legitimate interests in maintaining and managing our Website and ensuring its security.

For more information about how we use cookies on our Website, see our Cookies Policy.

How long do we keep this information for?

We will only keep information about your visit to our Website for as long as is necessary for the purposes we’ve mentioned. Typically we delete user browsing information every quarter. See our cookies policy for more information. https://www.britishsugar.co.uk/legal/cookies

Who do we share this information with?

We share information about visitors to our Website with service providers who help us administer and manage the Website.

Where do we transfer this information to?

Most information we collect about your use of our Website is stored within, and not transferred outside of, the UK. However data generated by Google Analytics and Tag Manager is transmitted to and stored by Google on servers in the United States. Google is certified under the EU-US Privacy Shield.

Information you send us

How do we use this data?

You do not have to supply us directly with any information when you use our Website. If you choose to use our ‘contact us’ feature or otherwise get in touch with us, we will use the information you send us for the purpose of responding to your enquiry. When we use your personal data for this purpose, we do so for our legitimate business interest in communicating with you in accordance with your wishes and expectations. We will also use this data for the purpose of our legitimate interests in accessing appropriate professional advice and in order to ensure we comply with legal obligations to which our business is subject.

For more information about how we use information you send us for recruitment purposes see our section on recruitment.

How long do we keep this information for?

We will only keep your information for as long as is necessary in order to manage your query. We usually keep records of routine queries for 12 months but in some cases (for example where the query relates to a contract between us, or where we need to obtain legal advice in order to respond to a complaint) we may need to retain a record of our communications for up to 6 years.

Who do we share this information with?

We will share your data with our service providers and our professional advisers if this is necessary in order to resolve a query or complaint.

Otherwise we will not share your information with any third party unless:

Where do we transfer this information to?

Information you send us via our Website is stored within, and not transferred outside of, the UK.

Recruitment

Who are we?

British Sugar PLC is part of the Associated British Foods group of Companies (registered in England and Wales under company number 315158) (called in this notice “we”, “our” or “us”) is the data controller of any information you submit in support of your application.

Purpose of this notice

This notice tells you how we use data you submit when you apply for a job or submit an application to us for recruitment purposes.

It also tells you how you can exercise your rights (including the right to object to some of the data handling we carry out). More information about your rights and how you can exercise them is set out in the “Your Rights” section below.

How do we use your information?

We use information you supply in support of your application so that we can consider your application, assess your suitability, and conduct eligibility checks (with your consent).

We use your data for the purpose of our legitimate interests in managing our recruitment and so that we can take steps at your request prior to entering into a contract. Any information we ask you to supply in relation to past criminal offences will be held by us only in accordance with your consent (unless the supply of this information is required by law because of the nature of the role you are applying for). If a position that is, or may be, of interest to you requires background checks, we will tell you about this.

Where necessary, we will also use this data for the purpose of our legitimate interests in accessing appropriate professional advice and in order to ensure we comply with legal obligations to which our business is subject.

When you apply for a position with us or submit information in support of your application, we will tell you whether the information we are requesting is essential so that we can progress your application or whether the supply of this information is optional.

With the exception of personal data which we collect and use for the purpose of entering into a contract with you, you can object to our use of the data you have provided at any time.

How long do we keep this information for?

We usually retain information supplied by job applicants for no longer than 12 months following a relevant recruitment decision. If your application is unsuccessful, we may decide to retain your details for longer if we think you may be suitable for another position that may arise within the ABF group in the future. If we do this we will let you know about this so that you can opt out if you want to.

If your application is successful, relevant information will be used for the purpose of administrating your subsequent employment and will be retained and used in accordance with our employee privacy policy (a copy of which will be provided when you take up your employment).

Who do we share this information with?

Where necessary so that we can manage our recruitment process, we will share your information with our service providers and professional advisers (e.g. recruitment agencies, providers who carry out background checks on our behalf, and, if applicable to the role you are applying for, suppliers who run candidate assessment programmes for us).

We will also contact third parties whose details you have supplied so that we can verify information you have supplied in relation to your previous employment and qualifications.

Otherwise we will not share your information with any third party unless:

Where do we transfer this information to?

Any information you send us in support of your employment application is stored within, and not transferred outside of, the UK.

Direct Marketing

How do we use this data?

We will use contact details you give us to deliver promotional information that you request or that we feel may interest you. We will also use this information to gain insights into the needs and interests of our customer base and to evaluate the effectiveness of our marketing activities.

We will only contact you for marketing purposes by email  if you have consented to this.

When we use your data for our direct marketing purposes we do so for our legitimate interests in promoting our business and the goods and services we offer.

How long do we keep this information for?

Once we have fulfilled your request for our brochure/promotional information your details are deleted.

Who do we share this information with?

Where necessary we share this data with our suppliers and service providers.

Otherwise we will not share your information with any third party unless:

Where do we transfer this information to?

Any information you send us in support of your employment application is processed by our service provider in the Republic of Ireland. Data transfers to countries located within the European Economic Area are permitted by the Data Protection Act 2018.

Our use of CCTV

CCTV cameras are used at our sites, operated by British Sugar plc.

How do we use this data?

We collect video images including personal data through our CCTV surveillance cameras. We do not record audio.

We use CCTV for legitimate business interests:

We may also use this data for the purpose of our legitimate interests in accessing appropriate professional advice.  

Your Rights

You have the right to ask us at any time for a copy of your personal data. In relation to personal data you supply to us electronically, and which is held by us for the purpose of entering into a contract between us or on the basis of your consent, you are entitled to ask us for a copy of this information in a structured, commonly used and machine readable format so that you can reuse it or share it with other organisations.

If you think the personal data we hold about you is inaccurate or incomplete, you can ask us to correct it or complete it.

In some circumstances you also have the right to object to our processing of your data and can ask us to restrict our use of your data and to delete it.

There are some exceptions to these rights, however. For example, it will not be possible for us to delete your data if we are required by law to keep it or if we hold it in connection with a contract with you. Similarly, access to your data may be refused if making the information available would reveal personal information about another person or if we are legally prevented from disclosing such information.

If you wish to exercise any of these rights please contact us using the details below.

Contacting us and your rights of complaint

Questions, comments or requests concerning this privacy notice are welcomed and should be addressed to the Senior Data Protection Co-ordinator at peopleservices@britishsugar.com.

If you have a concern about the way we handle your personal data you have the right to complain to the Information Commissioner (ICO). You can find details of how to do this on the ICO website at https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.

This privacy notice was last updated on 22 November 2022

Back to top